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Online Store Guarantee

Whether to buy or not to buy, that is the question.  I understand because I’m the parent of an allergic child and when buying a product from an online store, I’m never sure if my family is going to like it.  I’d like to solve that problem with our risk-free online guarantee so that you can try products from the Libre Naturals American website with confidence.

Risk-Free Online Guarantee:  I’m so sure that you’ll love our products; I’ll refund your purchase price within 30 days from your date of order if you don’t.

We need a little understanding from you so that we can offer our online guarantee.  Here are the guidelines:

  • Eligible only for products purchased in the Libre Naturals American Online Store
  • Refunds are guaranteed for the first time you try a particular item whether it's your first time in our store or you've been ordering our products for years and would simply like to try a different product or variety
  • If you liked one product but not another, please indicate only the item that didn’t suit you when you contact us
  • The price you paid for the item, including all discounts, is what will be used for the refund amount
  • Refunds will be processed in the manner you purchased the item (i.e. Visa, Mastercard, Paypal)
  • Please purchase accordingly as only 1 item of each flavor/variety will be eligible for the refund with a maximum total limit for refund of 3 separate items.  Products that are eligible for the guarantee:
    • Single boxes of granola bars
    • Single pouches of granolas
    • Single cups of oatmeal 
  • Large pack items that are not eligible:
    • Cases of granola bars (30 or 100)
    • Cases of 6 granolas
    • Cases of 12 oatmeal cups
    • Bulk items

Yes, You CAN Try Protein Bars Too - For FREE!
Since it's not possible to buy single protein bars on our site, you can get one FREE protein bar with any order you place simply by typing either one of these coupons for the flavor you'd most like to try into the customer notes section of your order at checkout:

  1. Vanilla Cinnamon protein bar, use coupon code: VANCINBARSAMPLE
  2. Chocolate Cacao protein bar, use coupon code: CHOCOLATEBARSAMPLE

Please note that only 1 coupon may be used with a limit of 1 free bar.

I Love Your Products but You Sent Me the Wrong Item
If we messed up your order, it’s on us.  Please let us know right away and we’ll work with you to make it right.

The entire team at Libre Naturals is here to make your life better as you enjoy safe, delicious food again.  If we impress you, please tell your friends.  If we don’t, please tell us.


Alana Elliott
President and Founder
Libre Naturals Inc.


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